Top ten most frequently asked questions

1. Why should our organization choose REVOLVE?

REVOLVE is scaleable and customizable. This means depending on the size of your organization, the software can accommodation as few as 10 users or as many as 250 plus. Then, we use your forms such as your current treatment plan and customize it into the system treatment forms. We have a team of full time developers that focus on the needs of your organization. We are committed to partnering with each of our customers. We build lasting relationships to support each organization.

2. What do other customers say about REVOLVE?

We are more than an IT company. They know us as people. Because of the staff’s extensive experience in child welfare and behavioral health, we are able to understand human service organizations business needs.

3. What makes REVOLVE unique?

REVOLVE has a base system that can be implemented with your forms and business process. It isn’t “vision ware”. It is a user friendly system that supports human service organizations as they achieve their outcomes.

4. What types of agencies use REVOLVE?

Residential Child Welfare, Human Services, Treatment Centers, Community Based Agencies, and Behavioral Health Agencies. The system is scalable for adult, children and youth.

5. What if we want new development or functionality after we roll out the system?

New development and customization can be included in the monthly maintenance and operation fee. This fee is flexible and can change as you need more or less development each month. There are no contracts to lock your agency in.

6. Does REVOLVE support Federal and state and contract outcomes?

Yes, REVOLVE supports Federal and State outcome and contract reporting and specific COA, EAGLE and JACHO sections on accreditation.

7. What if our agency has never used or had a software system?

The REVOLVE staff have extensive experience in walking staff through organizational change. We understand how stressful change can be. So, our staff have tools, resources and knowledge to effectively introduce, educate and support staff with a new software system. We provide step by step instruction on the system development and implementation. We provide training, both in house and over the web.

8. We have a growing organization. Will REVOLVE grow with us?

Yes! Because of the unique system design and the customization for each organization, REVOLVE is able to add modules as needed by an organization. In addition, the system supports in house changes by the organization system administrator.

9. Who can I talk to that uses REVOLVE?

On the web page are a few customer testimonials. Our Clients are eager to share their experience with REVOLVE. We strive to build strong relationships with each new agency. We realize that for REVOLVE to impact organizations; we must have effective regular communication and support.

10. What if our organization doesn’t need all of the modules?

REVOLVE is modular so the each organization can pick and choose which components they need that match their organization. With the unique security design within the system, each staff role can have individualized screens according to their job function. For example, a case manger would only see the screens they needed to work with their children and the medical Director may have access to all the residents.