Five Points currently offers the following services:

• Hardware / Network Design and Implementation. From an initial concept to a final solution, Five Points can help your organization deploy a wide array of server and network solutions. From enterprise class database, email or application servers to a simple local area network, Five Points can build the network your organization needs.

• Remote Network Monitoring. Five Points can help you maintain your network in top condition. By monitoring the usage and capabilities of your network on a daily basis, Five Points can provide you with monthly reports. These reports can provide your management staff with necessary information to plan for increased network capability.

• Network Troubleshooting. When your network breaks down, the loss of productivity must be minimized. Five Points has extensive experience in network maintenance and troubleshooting. With proper monitoring, most problems can be identified and corrected prior to a network failure.

• Anti-Virus Monitoring and Administration. Virus attacks are the single most common threat against business networks. Five Points can install, configure and maintain a variety of anti-virus solutions to protect your IT infrastructure. Five Points consultants will work with your staff to determine your organization’s needs and methods to protect your resources.

• End User Support. From web-based help desks to telephone based support, Five Points can help your organization support your users. With extensive experience in call center and web support operations, and a staff of capable personnel, Five Points can provide a wide array of support services.

• Training. The most overlooked aspect of information technology is user education. The most cutting edge solutions are rendered ineffective when your staff does not have the knowledge or tools to leverage those system’s full capabilities. Five Points will train your staff to make use of the solutions provided – as well as any other IT topic you might need. With a staff of highly experienced educators who understand training from a student’s perspective, we can help your organization reach its full potential.