FOSTER PARENT / PROVIDER PORTAL
Building a strong network of foster and adoptive families within the community is critical to the success of child welfare. Having a diverse, qualified list of families within the network of care, alleviates many of the challenges facing family services agencies today. This challenge must be met with a strategy to encourage and simplify the way an agency interacts with interested and committed families they work with. The fact of the matter is, today’s consumer expects convenient, paperless processes that are available 24/7 while giving the assurances to the agency that required tasks and documents are submitted timely and meet all compliance and regulatory standards.
This secure web-based application simplifies the management of documents and tasks necessary through the recruitment, prelicensure, and re-licensure process.
Using this technology, organizations have the ability to create, manage and track a single or multiple sets of documents and tasks. It does this by leveraging a unique set of tools that are configured for each of our client installations while integrating with the CoBRIS product.
- Electronic signature capability
- The ability to create and customize fillable electronic forms
- Capability to manage an entire library of created forms based on policy
- Capability to deliver or make available a set of documents based on the organizations work flow and policy
Access to a secure web portal (typically managed by licensing staff) provides prospective and licensed foster parents with the ability to manage, view and complete any required tasks and documents. Designed with simplicity in mind, users will view a dashboard that lists all tasks and documents by status ranging from “needs to be completed, submitted / pending review, returned or approved.” Users will have the ability to read documents, complete fillable forms, upload pictures, their driver’s license or floor plans, and even electronically sign documents that need one or multiple household members signatures.
Packet and Document Configuration
Licensing department policies and practices vary from agency to agency and while developing this project our team recognized this technology has to be flexible in order to meet the unique needs of each of our clients. However, there was one consistent statement, “there are a lot of forms that need to be completed through the process of recruitment and licensing, but they need to be submitted at various times based on their specific situation.” That is why we developed a method to manage documents in a packet format. Whether an organization manages 10 documents or hundreds of documents, this product can organize the delivery in a single packet or with multiple packets over time easily and efficiently.
During the initial implementation, an analysis will be performed to understand the documents and tasks needed to complete the recruitment, licensing and relicensing processes. A variety of options are available to configure documents including scanning hard copies, uploading and configuring existing pdf or Word versions, to even recreating a document from scratch. All of these documents will be made available in a general library. Analysis will also be performed to define what documents are required and when they should be delivered.. Groups of documents and tasks needed for a specific purpose or phase of licensing may be combined to make up single or multiple packets.